Returning faulty goods in France: A glossary
With the New Year comes the inevitable rush to return to the shops with unwanted Christmas gifts or even faulty goods. Here is our handy glossary of useful words and phrases you may require when seeking a refund or exchange of goods.
consumer code – code de la consommation
civil code – code civile
refund – remboursement
receipt – reçu
damaged – endommagé
broken – cassée
purchased – acheté
warranty – garantie
rights – droits
product – produit
seller – vendeur
buyer – acheteur
agreement – accord
defect – défaut
delivery – livraison
repair – réparation
replace – remplacer
damages – les dommages
fees – les frais
legal – légal
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