Privacy Policy & Terms & Conditions

Your Privacy

Information Collection and Use

We collect information from our users during the Registration process – this is for administration and contact purposes in connection with contributions you may wish to make to the site or your use of certain site features such as newsletter subscriptions, property enquiries or discussion forums. FrenchEntrée.com is the sole owner of the personal information collected from this site. Your data is held secure by us and will not be transmitted , rented or sold to any third party. We reserve the right to contact you via the email address you provide with information about the site, about related FrenchEntrée products and services or about third party products and services which we think may be of interest, from time to time.

Order Forms

From time to time we may sell products on our site and in this instance we will request information from users on our order forms. Users have to provide contact information (such as name and delivery address) and financial information (such as credit card number and expiry date). This information is used for billing purposes and to fulfill customer orders. If we have trouble processing an order, this contact information is used to get in touch with the user.

Cookies

A cookie is a small piece of data sent from a website that is stored in the user’s web browser. When the user browses the same website in the future, the data stored in the cookie can be retrieved by the website to anonymously notify the website of the user’s previous activity. Use of cookies on FrenchEntrée websites include:

1. To remember login details. If you’re a registered user of one of the FrenchEntrée member areas, cookies can be used to store your login information. This is at the user’s discression and is completely anonymous to FrenchEntrée. Information is stored in an encrypted state on our secured server. Information cannot be accessed or read by any human

2. For analytics and reporting. FrenchEntrée use several analytic reporting tools to measure traffic to/from its websites. These tools help us make FrenchEntrée as user-friendly as possible. All of the information in our analytics is anonymous and is used solely for measuring our website traffic

3. To serve unobtrusive adverts. FrenchEntrée uses ad management systems which utilise cookies. These adverts may use your past browsing history to display the most appropriate adverts as you browse the web. No information is stored by these cookies, and again, all information is completely anonymous

If a user sets up his/her browser to reject cookies, he or she may still use FrenchEntrée websites, although some functionality will be impaired. If you don’t wish to have cookies stored on your computer, you can find instructions on how to block them by visiting allaboutcookies.org.

Hotjar

We use Hotjar in order to better understand our users’ needs and to optimise this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device’s IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymised user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.

You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.

Log Files

We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use.

Links

This web site contains links to other sites. Please be aware that FrenchEntrée.com is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of these third party sites. This privacy statement applies solely to information collected by this Web site.

Removing Personal Information

Users may contact us at any time to change or remove personal data. Contact

Notification of Changes

If we decide to change our privacy policy, we will post those changes in this article, linked from our Homepage, so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

Terms & Conditions of Use

If you use the FrenchEntrée.com website (the “Website”) you agree to be bound by these terms and conditions.

1.Definitions

In these terms and conditions, “we” and “us” means FrenchEntrée.com, which is a trading name of France Media Ltd (company number 2814734), whose registered office is Sterling House, Upper Bristol Road, Bath, BA1 3AN, United Kingdom.

2.Access to the Website and content

2.1 The information provided by us on the Website is not in any way an invitation or recommendation to buy any products or services featured and you should seek appropriate independent advice.
2.2 We will endeavour to allow uninterrupted access to the Website, but access to the Website may be suspended, restricted or terminated at any time.
2.3 We reserve the right to change, modify, substitute or remove without notice any information on the Website from time to time.
2.4 We assume no responsibility for the contents of any other websites to which the Website has links.

3. Intellectual Property

3.1 Unless specifically stated otherwise the copyright in the material contained in the Website belongs to France Media Ltd, its subsidiaries or the providers of such information. All rights are reserved. None of this material may be reproduced or redistributed without our written permission. You may, however, download or print a single copy for your own non-commercial viewing.
3.2 FrenchEntrée.com is a trademark of France Media Ltd. Other product and company names mentioned on this website may be the trademarks or registered trademarks of their respective owners.
3.3 You shall retain ownership of all copyright in data you submit to the Website. Unless otherwise specifically agreed between us in writing you grant us a world-wide exclusive, royalty-free, non-terminable licence to use, copy, distribute, publish and transmit such data in any manner.

4.Exclusions of liability

4.1 We use reasonable endeavours to ensure that the data on the Website is accurate and to correct any errors or omissions as soon as practicable after being notified of them. We do not monitor, verify or endorse information submitted by third parties for posting on the Website and you should be aware that such information may be inaccurate, incomplete or out of date. To the extent permitted by applicable law, we disclaim all warranties and representations (whether express or implied) as to the accuracy of any information contained on the Website. We do not guarantee that the Website will be fault free and do not accept liability for any errors or omissions.
4.2 Due to the nature of electronic transmission of data over the internet, and the number of users by whom data is posted on to the Website, any liability we may have for any losses or claims arising from an inability to access the Website, or from any use of the Website or reliance on the data transmitted using the Website, is excluded to the fullest extent permissible by law. In no event shall we be liable for any loss of profit, revenues, goodwill, opportunity, business, anticipated savings or other indirect or consequential loss of any kind in contract, tort (including negligence) or otherwise arising out of use of the Website, save where such liability cannot be excluded by law.
4.3 We do not give any warranty that the Website is free from viruses or anything else which may have a harmful effect on any technology.

5.Exclusion of liability for suppliers’ goods and services

We promote a number of suppliers on the Website and offer you the opportunity to buy goods and services from those suppliers through the Website. We can accept no liability for any goods or services provided by third party suppliers. Any goods or services which are not stated to be provided by us are provided by third parties over whom we do not have control and you should satisfy yourself that you wish to purchase those goods or services before contracting with the supplier. The suppliers will be supplying on their own standard terms and conditions and you should check that you agree to those terms and conditions before placing an order.

6. User name, password and email address

6.1 On registering with us, you are issued with a user name and password which must be used in order to access certain restricted parts of the Website such as the Forum or the Property Sales database. The user name and password are personal to you and are not transferable. On registering for our Newsletters, using our Discussion Forum or completing Property and other Enquiry Forms and Surveys you may be required to provide your email address.
6.2 Your name, password and email address are the methods used by us to identify you and so are very important. You are responsible for all information posted on the Website by anyone using your user name, password and email address any payments due for services accessed through the Website by anyone using your user name, password or email address. Any breach of security of a user name, password or email address should be notified to us immediately. 6.3 You may not adapt or circumvent the systems in place in connection with the Website nor access the Website other than through normal operations.

7. Data submitted by users

7.1 We accept no liability for data supplied by any user for display on the Website and the limitations in condition 4 above (Exclusions of liability) apply.
7.2 If you submit data for display on the Website you are responsible for ensuring that the data is accurate, complete and up to date and for updating that data where necessary. Posting of your contribution to the Website does not in any way indicate our approval or endorsement of the content. We reserve the right to determine whether or not to post your contribution to the Website, where on the site it will appear and for how long.
7.3 If you submit data for display on the Website you are responsible for ensuring that no data is uploaded or submitted which is untrue, defamatory, obscene or abusive or otherwise objectionable or in breach of any applicable laws or rights of third parties.
7.4 You warrant that you have taken all reasonable precautions to ensure that any data you upload or otherwise submit to the Website is free from viruses and anything else which may have a contaminating or destructive effect on any part of the Website or any other technology.
7.5 We reserve the right (without limiting our rights to seek other remedies) to remove offending material placed on the Website that we consider to constitute a misuse of the Website or which is otherwise harmful to other users of the Website.
7.6 You will indemnify us for any claim or loss (including without limitation, economic loss) suffered by us arising out of your failure to observe any of the terms of this condition 7.
7.7 Subject to the Contracts (Rights of Third Parties) Act 1999 condition 7.5 may be enforced by the following people in their own right:
a.) any third party with whom we contract for content or advertising; and
b.) our employees or agents at the time of any failure to observe.

8. Data protection

8.1 We are committed to protecting your privacy. We will collect and use information supplied by you and other users of the Website to improve the Website and personalise your experience when you visit the Website. We may also use it to tell you about changes in our services or about features we think you’ll find interesting including related products from third-parties who provide complementary services. By registering with us, you are deemed to have consented to use of personal information for these purposes. However, you can tell us not to deal with your personal information in these ways in the future by simply sending an e-mail message to
8.2 Under the UK Data Protection Act 1998 we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access.

9. Termination

9.1 We may terminate your access to the Website and the services within it on not less than three days’ written notice to you.
9.2 All disclaimers, indemnities and exclusions in this agreement shall survive termination of this Agreement for any reason.

10 General

10.1 If any provision of these terms and conditions is held to be unlawful, invalid or unenforceable, that provision shall be deemed severed and the validity and enforceability of the remaining provisions of these terms and conditions shall not be affected.
10.2 We may modify these terms and conditions at any time by publishing the modified terms and conditions on the Website. Any modifications shall take effect 3 days after posting on the Website.

11. Governing law

11.1 These terms are governed by and to be construed in accordance with English law.
11.2 Any disputes shall be subject to the exclusive jurisdiction of the English courts. We shall not be liable if the content of this website or any viewing of it by you is contrary to the laws applying in the place where you access this website.

For more information please see our Data protection policy here